FAQs
Use the Dropbox website
Using the Dropbox website to access your files does not have any device caps. Using this method, you can access your files from any device connected to the Internet.
Why does Dropbox say I don't have enough space but I do? ›
The Dropbox not enough space on device error occurs when you use up your device's space. You can fix it by blocking Dropbox files offline, clearing the program cache, deleting files on devices, and enabling the features of the Dropbox client, such as selective sync or Smart Sync, to solve it.
How do I declutter Dropbox? ›
How to use multi-file organize
- Log in to dropbox.com.
- Open the folder you'd like to organize.
- Click the gear icon next to the folder name.
- Click Organize.
- Select Multi-file organize from the dropdown.
- Select the filter option you'd like to apply. Learn more about filter options below.
- Click Preview. ...
- Click Apply.
If your account exceeds the free storage limit for Dropbox Basic, we'll notify you through multiple emails in advance. We'll begin by deleting your most recent files to bring your account within the limit, working backward. Only files you own will be removed.
How to get more space for free on your Dropbox as more as possible? ›
Earn more space by inviting friends
Invite friends to Dropbox to earn more space for your account. If a friend signs up with the referral link in your invite, you'll earn free storage space.
What can I do if my Dropbox is full? ›
To get your account under your storage space quota you can:
- Get more storage space on your Dropbox account.
- Upgrade your account.
- Increase your storage quota using referrals bonuses or other promotions.
- Leave any shared folders that put you over quota.
- Remove files from your Dropbox.
Deleted files don't count against your storage quota, so permanently deleting them won't free up space. If other Dropbox users have a copy of the files that you permanently delete, their copies won't be deleted.
How do I free up space on my computer with Dropbox? ›
With Dropbox, you can move the files and folders you're not currently using to dropbox.com by making them “online-only”. This way, you can free up disk space on your hard drive and save storage space on your computer.
What is the Dropbox limit? ›
Is there a file size limit or maximum file size for Dropbox? Yes. Files uploaded through the desktop app or mobile apps must be 2 TB or smaller, and large files uploaded to dropbox.com must be 50 GB or smaller. Learn more about file size limits on our help center page.
How do you clean out your Dropbox? ›
Delete a file or folder from your Dropbox account
- Open the Dropbox mobile app.
- Tap Files in the bottom left.
- Tap the “…” (ellipsis) next to the file or folder you'd like to delete.
- Tap Delete.
- Tap Delete again to confirm.
Open a new Windows Explorer/File Explorer window by clicking on the Start menu and then My Computer/My PC. This will take you directly to the Dropbox cache folder in your Application Data folder. Delete the files in your cache by dragging them out of the Dropbox cache folder and into your Windows Recycle bin.
Is it safe to delete Dropbox cache? ›
About Dropbox Cache
This cache helps Dropbox run smoothly by storing recently accessed data. But as time passes, these cache files can grow, consuming valuable disk space. If you've noticed your storage shrinking or Dropbox acting sluggish, deleting the cache could give your system a boost.
What does it mean when Dropbox says not enough space? ›
For example, you have a 2 GB Dropbox account, but only have 1 GB of available space. If someone shares a 3 GB folder with you, you won't be able to accept that invite. You'll either have to earn more space, upgrade your account, or ask the person sharing to reduce the size of the folder.
How do I delete all Dropbox notifications? ›
How to change your email notification settings
- Log in to dropbox.com.
- Click the avatar at the top of any page.
- Click Settings.
- Click Notifications.
- Check or uncheck the boxes next to the email notifications you'd like to change.
Click Admin console in the left sidebar. Click Settings. Scroll to the Devices section and click Device approvals. In the Computers and Mobile devices sections, use the dropdowns at the right to choose how many computers and devices each team member can connect to Dropbox through the desktop and mobile apps.
What is the maximum capacity of Dropbox for free? ›
Dropbox Basic: 2 GB. Dropbox Plus: 2 TB (2,000 GB) Dropbox Family: 2 TB (2,000 GB) for 6 users.
Is there a free Dropbox option? ›
Get a Dropbox free account
With Dropbox Basic, it's easy to get to your files from multiple devices—computers, phones, and tablets—for free: Windows and Mac: Install our app, and everything in your account will appear in the Dropbox folder on your computer.
Does Dropbox have a daily limit? ›
To prevent abuse, Dropbox accounts have the following bandwidth limits: Dropbox Standard: 1 TB and unlimited downloads per day. Dropbox Advanced and Enterprise: 4 TB and unlimited downloads per day.
